We checked this product from this store on 11 Feb 2026 at 13:40.
Delivery
- Free over
- £60.00
- Restrictions
- Not available to some remote UK postcodes: AB, BT, DD, DG, EN, HS, IM, IV, KW, LD, PA, PH, SY17, SY18, SY19, SY20, SY23, SY24, SY25 & ZE. BFPO orders have size limits: max 45cm L x 35cm W x 16cm D, 2kg.
- Couriers
- Royal Mail, DPD, DHL
Returns & refunds
- Return window
- 30 days
- Methods
- Post using returns label or direct to warehouse.
- Return cost
- £3.50
- Refund
- 8-10 working days
- Policy
- Returns within 30 days, items must be unused and in original condition with tags attached.
Collection & in-store
- Click & collect
- Available
- Locations
- Stores at Hampton Wick and Oakham.
- Availability
- In store & online
Payment & finance
- Methods
- Visa, Mastercard, PayPal, Amazon Pay, Apple Pay
- Interest-free
- up to 48 months
Support
- Contact
- Phone: 0333 006 8833, email via contact form, live chat, WhatsApp.
- Self-service
- Online account for invoices, track orders, submit returns.
Other
- Installation
- Premier Bike Delivery with mechanic handover for doorstep setup.
- Gift options
- eGift vouchers available, valid for 24 months.
- Rating
- 5/5 from 90% of customers on TrustPilot
- Sustainability
- Paperless invoicing to reduce paper use.