What is included in the box?
The package typically includes the Wacom Cintiq Pro 24 display, the Wacom Pro Pen 2, a pen stand with spare nibs, a power adapter, and the necessary cables (such as USB-C and HDMI). An adjustable stand is often sold separately.
Is the screen laminated?
Yes, the Wacom Cintiq Pro 24 features a laminated screen. This means there is minimal gap between the pen tip and the on-screen cursor, reducing parallax and creating a more natural, direct drawing experience.
What is the warranty period?
Wacom typically provides a 2-year manufacturer's warranty for the Cintiq Pro 24, covering defects in materials and workmanship. It's advisable to check the specific warranty terms provided with your purchase.
Does it work with Mac and Windows computers?
Yes, the Cintiq Pro 24 is compatible with both Windows (10 and 11) and macOS (specific versions as per Wacom's driver support). You will need to install the latest Wacom driver software from their website.
What is the response time of the Pro Pen 2?
The Wacom Pro Pen 2 offers an extremely low latency response, which feels virtually instantaneous. The exact reported response rate is very high, contributing to the natural, lag-free drawing experience.
Can you use it as a regular monitor?
Yes, the Cintiq Pro 24 can function as a standard 4K computer monitor for general tasks when not being used with the pen. You can navigate and use other applications on the screen.
Are the pen nibs replaceable?
Yes, the Wacom Pro Pen 2 uses replaceable nibs. A selection of spare nibs with different textures (like standard and felt) is usually provided in the pen stand included with the tablet.