Does this TV come with a warranty?
Yes, it is eligible for a 5-year warranty, but this must be registered on Samsung's website within 90 days of purchase. There is also a separate 10-year screen burn warranty available, which also requires registration within 90 days.
What is included in the box?
The box contains the 55-inch TV panel, the One Connect Box, a Slim Fit Wall Mount, a remote control, power cables, and the necessary connection cable between the TV and the One Connect Box. The customisable bezels are sold separately.
How does the Art Mode work?
When the TV is not in use, it can display a curated selection of digital artwork. A full library of over 3,000 works is accessible via an Art Store subscription, which requires a Samsung account. The adaptive sensors can also automatically switch the TV to Art Mode when it detects motion in the room.
What are the benefits of the One Connect Box?
The One Connect Box is a separate hub where all your devices (like games consoles, streaming sticks, or set-top boxes) connect. A single, thin cable then runs from this box to the TV. This greatly reduces cable clutter behind the TV, which is especially useful for a clean wall-mounted installation.
Is the matte display effective at reducing glare?
Yes, the anti-reflective matte display is designed to minimise glare from ambient light, including reflections, discomfort glare, and disability glare. This certification is based on the Unified Glare Rating (UGR) testing standard, making it suitable for rooms with varying light conditions.
What smart platform does it use?
It uses Samsung's Tizen operating system, which provides access to popular streaming apps, a web browser, and other smart features. It also integrates with the Art Store and requires a Samsung account for full functionality.
Can the bezel colour be changed?
Yes, the TV is designed with interchangeable, clip-on bezels. However, these customisable bezels in different colours and styles are sold separately and are not included with the standard purchase.