What is included in the box?
The package includes the main CarpetXpert cleaning unit, the built-in handheld StainStriker tool with its hose, and a bottle of the dual-action cleaning solution. Specific accessory attachments for the StainStriker may also be included.
Can it be used on all types of carpets?
It is designed for use on most carpet types. Always check the manufacturer's instructions and test on an inconspicuous area first, especially for delicate or natural fibre carpets.
How long does it take for carpets to dry?
Thanks to the powerful suction that extracts moisture, drying times are faster than with many traditional carpet cleaners. Drying can take a few hours depending on carpet thickness, room ventilation, and humidity. Using the 'Dry Only' mode can help.
Is the cleaning solution refillable?
Yes, the unit uses a refillable solution tank. You can purchase official Shark dual-action cleaning solution or potentially use compatible formulas, but always check the manual for recommendations to avoid damaging the machine.
Can the handheld StainStriker be used independently?
The StainStriker is built into the main unit and draws solution and power from it. It is not a completely separate, cordless device; it is used while connected via the hose.
How do I clean and maintain the machine?
After use, you should empty and rinse the dirty water tank. It's advisable to run clean water through the system to flush out any remaining solution. Allow all parts to dry thoroughly before storage. Regularly check and clean the brush roll for tangled fibres.
What is the warranty period?
Shark products typically come with a standard manufacturer's warranty, often for one or two years. You should register your product and check the documentation provided with your specific unit for the exact warranty terms.