We checked this product from this store on 17 Feb 2026 at 18:05.
Delivery
- Cost
- Free
- Time
- Next day for accessories if ordered before 1pm
- for mattresses/beds, standard next day delivery with option to select preferred date, may take 3-5 working days during sales.
- Restrictions
- Delivery not available to some UK postcodes: AB, DD, IV40+, KW16+, PA20+, PH41-44, and offshore islands. Postcode exclusions may apply for accessories.
Returns & refunds
- Policy
- 200-night trial for beds and mattresses with free returns. Check specific terms for other products.
Collection & in-store
- Availability
- In store & online
Payment & finance
- Pay later
- V12 Retail Finance
Support
- Contact
- Live chat, FAQ, and contact form available.
- Self-service
- Track my order online.
Other
- Warranty
- 10-year guarantee on beds and mattresses.
- Installation
- Mattress setup and packaging removal service for £10, VIP delivery with installation for £50.
- Rating
- 350,000+ five-star reviews
- Trust
- Which? Best Buy awards, B Corp certified
- Sustainability
- B Corp certified, offers mattress recycling service, committed to sustainability.