What is the recommended rider height for this bike?
The 27.5-inch wheel size and 17-inch frame are generally suitable for adults between approximately 5'2" and 5'10". Riders outside this range may still find it comfortable depending on individual proportions and adjustments to the saddle and handlebars.
How do you activate the electric assist?
The bike uses a pedal-assist system. Once the display is powered on, the motor provides assistance automatically as you pedal. You cannot toggle to a manual-only mode; the electric support engages when pedalling. The level of assistance can be adjusted between three modes using the handlebar display.
What is included with the bike?
The bike comes partially assembled and includes the integrated battery, a charger, and keys for the battery lock. Reflectors are not included. You will need to complete final assembly, which typically involves attaching the front wheel, handlebars, pedals, and saddle, and inflating the tyres to the correct pressure.
What is the warranty?
The bike comes with a manufacturer's one-year guarantee. The battery has a separate one-year guarantee.
How do you charge the battery?
The battery can be charged either while installed on the bike or after being removed using the provided keys. It takes about 5 hours to charge from flat using the manufacturer's supplied charger. Always follow the safety instructions: ensure the bike is cool before charging, never leave it charging unattended, and unplug the charger once charging is complete.
What type of brakes does it have?
It is equipped with Tektro alloy mechanical disc brakes on both the front and rear wheels, providing consistent stopping power in various weather conditions.
What is the maximum assisted speed?
The electric motor provides assistance up to the UK legal limit of 15.5 mph (25 km/h). Beyond this speed, you can continue to pedal, but the motor will not provide additional power.